Holiday Inn Express New York City Chelsea, An Ihg Hotel, New York City

The hotel was conveniently situated at the 'border' between Chelsea and Midtown, next to Penn Station, and a short distance from subway stations and shopping centers. The homemade cookies in the evening were a delightful touch. Despite some cleanliness issues with stained sheets, the location was a significant plus for quick access to Times Square and various attractions.

The hotel location is perfect, just a short walk to Times Square and surrounded areas, and it's close to public transport. The rooms are a bit small, but that's typical for New York; they worked out fine for my short stay. The service was extremely friendly and welcoming. The breakfast, although typical for a Holiday Inn Express, was actually better than breakfasts I've had in pricier hotels. I found the dining options to be a bit lacking, so I opted to eat out. Overall, it's a must-stay place with Holiday Inn Express quality and expected amenities.

The hotel is conveniently located between SOHO and Times Square, just 2 blocks from Penn Station and within walking distance of midtown attractions. The rooms, although ready early, were small and had a lingering smell of cigarette smoke. The service from the reception staff, particularly Lucy and Grisel at breakfast time, was exceptionally kind and warm. The dining experience, apart from the friendly breakfast setup staff, was not very good. The location is great for lone young travelers seeking convenience to popular tourist spots, but the elevator maintenance is needed.

The hotel offers fantastic value for money with its clean and comfortable rooms and extremely friendly staff. While the dining experience could use some improvement in variety, the overall stay was enjoyable. The location is excellent, placing you near top attractions, though some may find the metro slightly distant.

My stay at the hotel had its ups and downs. The room was well-equipped and clean, but it was way too small for four people and had a continuous clicking noise. The service was professional and friendly, and the location was perfect for easy access to the subway. The dining experience had good food, but the area was terribly overcrowded.

The hotel's location is excellent for exploring Midtown Manhattan with major tourist hot spots like Times Square, Empire State Building, and Fifth Avenue within walking distance. The rooms, while on the small side, are comfortable. Service was mixed, with helpful and kind staff but also encountered some rude interactions. The dining options were satisfactory with enough choices for specific diets. Overall, a convenient hotel for sightseeing but could benefit from room renovations and improved service.

I had a mixed experience at the hotel. The rooms were not as expected, with smoke odors lingering and a faulty lock despite a prior request for it to be fixed. However, the service was commendable, especially the hardworking housekeeping crew led by Ana. The location was ideal for exploring the city, and the dining options, though limited, were satisfying.

I had a mixed experience at this hotel. The location was convenient for walking to popular areas like NY Times Square, but it felt a bit cramped in the morning. The service was pleasant and friendly, with charming and helpful staff. However, the dining area was sometimes too crowded, and the vegetarian options were limited without hot/warm choices.

The hotel is perfectly situated in Midtown, close to many attractions, making it ideal for exploring the city. The rooms were cozy but slightly dim at night due to blackout curtains, offering a tight yet adequate space. The service staff were a mix of helpful individuals, with some occasional mishaps. The location is superb for accessing Times Square and other key spots. The dining options varied from crowded to well-provided with hot and cold selections. Facilities were sufficient for a pleasant stay.

The hotel is brilliantly located in Mid Manhattan, close to major attractions like Times Square, Madison Square Garden, and Macy's. The rooms are a bit small and face the elevator directly, but the service is fantastic and very helpful. However, the dining options are minimal, and the breakfast could be improved. Overall, a convenient spot with friendly staff and efficient service.